Recruitment Agency Benchmark Programme


The TALiNT Benchmark Assessment Programme enables recruitment organisations to effectively benchmark their performance against peers in a rigorous, objective and confidential way.

KEY Features

10 assessments

Assess your activity across 10 key areas of recruitment and talent acquisition. 

Save and Return

Complete the assessments at your own pace without losing any of the work you’ve done.

Category Scoring​

Understand and measure your areas of strength and weakness within each of the 10 categories.​

Benchmark Scoring​

Review your recruitment and talent acquisition activities holistically against other participants.​ 

Export your results

Download your scores for easy sharing
across your organisation.

Year on year comparison

Each year, you will be able to analyse your scores against the previous year’s benchmark to identify areas of improvement.​ 

Key Facts

The Agency Benchmark Assessment will become the yardstick for recruitment businesses that want to improve their client service and operational performance.

The information will be consolidated to provide anonymous benchmarking data. This will then be shared with all participants in the benchmarking process.

Each benchmark collects detailed and carefully validated data to provide an insightful “health check” of the overall recruitment and talent acquisition function. 

The benchmark programme uses a ‘maturity model’ to enable effective objective comparisons. They show not only how you compare but where you can improve. 

In a talent scarce world, industry benchmarks are the most insightful markers. They show not only how you compare but where you can improve.

All submissions are confidential, although individual organisations will be able to understand how they perform across a range of key measures when compared to their peers. 

Example question

Benchmark Categories

Using the following scale, rate your recruitment strategies and processes that are focused on hiring women for under-represented roles. 


Low effectiveness / performance

No data, low priority, just beginning to measure, not a business-critical issue


Medium effectiveness/performance

Some data, improving results, have recently (last 1-2 years) targeted this area, medium priority business issue


Highly effective/high performing

Extensive data and analytics, can track trends and insights, business critical issue, widely adopted in the organisation and recognised by external audiences.


World class effectiveness and outstanding performance

Recognised as leader by peer group, deep insight, recognised for innovation in the field.

Under our maturity model of rigorous self-assessment, agencies score themselves on a range of 1-10. participantS only ever see their own score, which drives objectivity.

1. Employer Brand & Candidate Attraction
2. Candidate Experience
3. Diversity & Inclusion
4. Employment Flexibility
5. Recruitment Effectiveness
6. Compliance & Legislation
7. Business Analytics & Strategy
8. Systems & Technology
9. Operational Efficiency & Financial Performance
10. Internal Candidate Attraction & Selection